Cancellation Policy

If you wish to cancel your order, please notify us immediately. Request to cancel your order must be made within 12 hours of the time the order was placed. Otherwise a cancellation fee of $20.00 or 10% (whichever is greater) will be charged. A cancellation fee will also be charged if your order is returned to us because of incorrect address provided or is refused upon delivery.

*Standard Cancellation Policy does not Apply to “Express” Shipping Orders. Changes or cancellation must made by the following business day of placing your order before 1:00PM EST Changes or cancellation made after 1:00PM EST will be charged $30.00 per item.

We will not accept any returns without the Return Merchandise Authorization (RMA) Number. (YOU MUST CONTACT US Before you return items. Please read our Return Policy page.)

PAYMENT OPTIONS

We accept the following credit cards, Visa, MasterCard, American Express. Your Credit Card Charge will appear as SourcePoint Inc.

We don’t accept Cashier’s Check, Money Order or Personal Check on online orders. Online Orders MUST paid by following credit cards, Visa, MasterCard, American Express.

Company owner’s C/C only

Owner signed credit card authorization form for every individual order.

CLEARANCE ITEMS

All sales are final on Clearance Items! (NO RETUNABLE)

** Customer is responsible for all destination problems and costs (i.e. incorrect shipping address, absence of the recipient, duty for international customer, etc.).

Specifications may change without prior notice. We are not responsible for any typographical error. Some images are simulated, not representing actual product. Some product packages do not include everything you see on the picture (i.e. lens in a brick camera, computer monitor in a DVR system). Sony, Super HAD, Exview HAD, ExWave are trademarks of Sony.